Order Fulfillment Assistant

Location: Austin, Texas
Job # 11185400
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milk + honey was founded in 2006 by Alissa Bayer, and has since become Texas’ premier destination for an exceptional day spa experience. From a single standalone spa in downtown Austin, milk + honey has grown to include a collection of five spas—with two more slated to open in early 2019 and national expansion on the horizon. With a core menu of therapeutic treatments and select seasonal specials, milk + honey operates with a philosophy centered on healing, wellness, and relaxation. milk + honey spas use only the cleanest products for every treatment and the brand is a champion of organic, non-toxic ingredients. milk + honey’s eponymous product line—used throughout the spas and sold in-spa and online—was born in 2013 and developed in collaboration with a team of more than 50 estheticians and massage therapists to be hyperclean and effective, made with only the highest-quality ingredients and pure essential oils. milk + honey was at the forefront of the clean beauty revolution over a decade ago and continues to redefine and democratize the day spa experience for everyone by providing therapeutic and accessible respites and effective and luxurious skincare products to indulge, unwind, and cleanse the body and mind.
The Order Fulfillment Assistant performs a spectrum of duties designed to support the milk + honey products fulfillment department. This is a part-time position and will require 15-20 hours per week based on business needs.
 
The essential duties and responsibilities for the position of Order Fulfillment Assistant include:
  • Packs and prepares orders for shipment
  • Stocks and prepares new merchandise received
  • Communicates with management on any production or order issues that arise
  • Fill and label samples as needed
  • Ensures quality and accuracy performance standards are met
  • Ensures all orders are accurate and inducted in a timely manner.
  • Performs other job duties as needed.
  • Practice well-organized, detail-oriented behaviors
  • Must be able to drive, as needed, to any milk + honey warehouse and location with the purpose of distributing or picking up merchandise
  • Must be able to sustain reasonable physical activity for the duration of a scheduled shift and able to lift up to 50lbs
 
Skills & Experience Requirements
  • Ability to perform in a fast-paced environment with accuracy and enthusiasm
  • Able to read, count accurately, do simple math, and write legibly to ensure the accurate filling of a customer order
  • Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly
  • Strong communication skills including ability to work in a team environment
  • Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
 
Education:
  • High School Diploma or equivalent.
  • Previous Fulfillment experience preferred, but not required
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